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Operating
a Laundromat
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Running
a Laundromat can be a relatively easy experience because it is
for the most part a mechanically automated business. But just
like any other business, a Laundromat owner has to make sure the
business runs well and customers are happy. The following are
some key factors to consider when operating a Laundromat.
- Hours of Operation: Usually Laundromats are open from 6am
until 10pm, some prefer to run longer hours or even 24 hours.
Schedule should be set according to the needs of the community
and the cost of keeping it open vs potential revenues.
- Employees: A Laundromat is a place where people from the
community come to wash their laundry and they expect Laundromats
to be a clean place. Employees can be hired full time or part
time to make sure the store is clean at all times and make
supplies such as hand soap, hand towels, restroom supplies, etc.
are readily available to customers. Smaller Laundromats are able
to operate with part time employees while larger operations
should consider hiring full time staff. The key to offer
customer a pleasant experience when visiting your store.
- Machine Maintenance: Laundromat owners usually have a
technician on call to repair their machines or in a monthly
contract where repairmen commit a certain time of the month to
come repair or maintain any equipment that needs service.
- Money Collections: Depending on the size of the operation, an
owner needs to collect proceeds every week at the very least. If
it's a coin operated Laundry, owners make sure machine's coin
boxes are emptied and bill changers fully stacked with coins.
There are some stores that use a card system that can save
owners a lot of time collecting coins, the downside however is
higher maintenance cost, installation cost, and the fact people
usually prefer to use coins.
- Vending Machines: Some machines are serviced by contractors
who pay revenue share with Laundromat owners while other
machines are owned by the Laundromat. For those that need
inventory, an operator should set aside time to buy and stock
vending machines every week.
No Laundromat operation is the same. An owner can spend as
little as couple of hours a week at the store to dozens of hours
depending on the store. But overall, time required to run a
Laundromat is on the flexible side and that is one of factors
that make this business so attractive. |
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